* Will you use Kick Out step lashing at the sidewalls near the gutters
We were trying to decide whether to build an addition or just remodel our existing house. We ask for two bids. 1. Existing house only. 2. Including the Addition. We explained this over the phone when setting up the appointment and again in person. Met with the sales rep and he seemed nice, (but did down talk any product from other companies as someone else noted in another review). He said he would have the bids for me the next day.
Nice company. Highly recommended to everyone ;)
* Cut Badge Boards back to roof joists (currently they are damaged where the water ran down the roof - extend fascia and gutters to the end of Badge Board) - see attached picture
* How do you prevent water leakage through the membrane - are you using Rubberized Cap Nails?
* What type of Underlayment will be used (type and brand if synthetic)
Do not use them.
His Reply
We hired State Roofing because their price was competitive. It was a mistake all around. Cori the office manager was rude and wouldnt let me get a word in the conversation. This should have been my first clue. After they started the install a week late, not due to weather, the crew had no supervision until I called and requested Cipriano the foreman whom i never saw on site to review the faulty install areas. After several times of calling them back to fix what they obviously installed wrong, my neighbor noticed an entire ridge wasn't shingles properly. I've remodeled 6 houses and never been treated as a second class citizen like they treat their customers. The customer is wrong , and they are always right. GOOD LUCK, BEWARE. YOU TOO CAN BE YOUR OWN GENERAL CONTRACTOR WITH STATE ROOFING.
Sounds more like he doesn't want to work with a customer who wants to know what they are going to do. If we were going to spend $20k+, I think that warrants asking a few questions. I think we avoided a big mistake by working with them.
Great place to find a used roof , likely you'll want to inspect before installing same. Delivery is possible, and gutters are always available to review for color coordinating
So we had a leak in our shake roof and it looked like a mess. In fact there was a massive hole after some great weather we received. We called State Roofing and they were at our house on the roof within a half an hour. We live in deep Mukilteo. Kevin Smith was our contact and he was able to assess and give us a plan in no time. Super friendly and extremely knowledgeable as we were now going to transition from shake to presidential comp. there was a lot of work to be done and within no time the shake was gone and a new roof was up. We had a lot of different pitches and areas that needed to be updated and they were great with communicating and informing us of each step in the process. I could not thank this company and Kevin enough as they not only saved us a headache down the road but also educated us along the way. We bought them lunch a few times as they were working hard and it looked exhausting. It was the least we could do for their attentiveness to our needs. They were Fast, efficient, clean and filled our expectations as a great company with a proven track record. When shopping around we found other prices, deals,etc but we also found that the companies were not in business as long as State Roofing and we would want full support for the next 30 years on our roof. I'm glad we chose them. Thanks State Roofing and thank you Kevin. We will be sure to push business your way. Cheers.
"Sounds like you have a installation methodology that you are comfortable with at this time. I spoke with our production manager and reviewed your scope of work and we have determined that this is not a project that we would be interested in quoting."
*also posted this review on Yelp. Good companies deserve great feedback. ;)
The next morning, I wanted to confirm some information and ask some questions
* We want at least 4 Permanent roof anchors left (two on existing and two on addition)
* How many squares are you estimating?
State Roofing is a US Roofing Contractor based in Monroe, Washington. State Roofing is located at 431 N Kelsey St, Monroe, WA 98272, USA.
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